YOUR PRIVACY CHOICES
Your Privacy Choices
At POUCHVERA, we believe customers should have meaningful control over how their personal information is used.
Depending on where you live and applicable privacy law, you may have some or all of the following rights.
1. Manage Marketing Emails
If you no longer wish to receive promotional communications from POUCHVERA, you may click the Unsubscribe link included in eligible marketing emails.
Unsubscribing from marketing does not prevent us from sending necessary transactional communications, including order confirmations, shipping notifications, security messages, refunds, or customer-service responses.
2. Access Your Personal Information
Where applicable, you may request information about personal data we maintain about you.
You may also request a copy of certain personal information, subject to applicable verification requirements and legal limitations.
3. Correct Your Information
If your personal information is inaccurate or incomplete, you may request a correction.
For active orders, please contact us as soon as possible if your delivery information is incorrect.
4. Delete Your Information
Where provided by applicable law, you may request deletion of certain personal information.
We may need to retain some information where necessary for transaction records, taxation, accounting, fraud prevention, dispute resolution, security, legal obligations, or other permitted purposes.
5. Restrict or Object to Processing
Depending on applicable law, you may have the right to request restriction of certain processing activities or object to certain uses of your personal information.
6. Advertising Choices
Depending on your jurisdiction, you may have a right to opt out of certain uses of personal information for targeted advertising, cross-context behavioral advertising, or activities legally defined as the sale or sharing of personal information.
Where required, appropriate privacy controls may be provided on our website.
7. Cookie Choices
You may be able to control cookies through your browser settings or website privacy controls.
Some cookies are necessary for important website functions and may not be disabled through certain preference tools.
8. Submit a Privacy Request
To submit an applicable privacy request, contact:
Please clearly describe your request and provide enough information for us to locate the relevant records.
9. Identity Verification
To protect customer information, we may need to verify your identity before fulfilling certain privacy requests.
We will only request information reasonably necessary for verification.
10. Authorized Agents
Where permitted by applicable law, an authorized agent may submit certain requests on your behalf.
We may request evidence that the agent has authority to act for you and may require direct identity verification.
11. Contact Information
POUCHVERA
Operated by:
Chongqing Fengzhijia Information Technology Co., Ltd.
Room 15-21, Building 2
No. 16 Guanyinqiao Pedestrian Street
Guanyinqiao Subdistrict, Jiangbei District
Chongqing, China
Email: service@pouchvera.com
Website: pouchvera.com